TERMS & CONDITIONS
In using this website and/or working with Kollabbo, you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Client records are confidential and therefore will not be divulged to any third party, other than associates of Kollabbo. if legally required to do so to the appropriate authorities. Clients have the right to request from us to show all the information we hold about them and their organisation; please allow reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Subscription to newsletters
The contact/quick enquiry/ask for a quote form on the website asks for your details, including your e-mail address. By ticking the subscribing you give permission for your details to be used by Kollabbo for purposes across our brand portfolio. This does not affect your statutory rights. Kollabbo will never share your details with third parties.
Link from your website to www.kollabbo.com
Kollabbo will insert a link from your website to our website (www.kollabbo.com) when your website is signed off (normally when working on website design and website development projects). The link will be positioned at the bottom of your website (normally in the footer). You agree that we shall have the right to do that unless you ask in writing for the link to be removed from your website.
Exclusions and Limitations
The information on this website is provided on an “as is” basis. Kollabbo excludes all representations and warranties relating to this website and its contents. We exclude all liability for damages arising out of or in connection with your use of this website. This includes (without limitation): direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
BACS Transfer and credit/debit cards are all acceptable methods of payment. Our Terms are payment upon receipt. All goods remain the property of the Company until paid for in full. Monies that remains outstanding by the due date will incur late payment interest at the rate of 2% on the outstanding balance until such time as the balance is paid in full and final settlement. Defaults made on monthly payments will be recovered to the value of the full amount for the project. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.
Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.
After the client commits to using our services and the project is agreed, we require 65% of the price for the work to be paid in advance. The outstanding amount can be paid flexibly at our discretion. Contact us in advance if you require to pay monthly for any of the services you require.
FREE consultancy is subject to availability. We save our right to reject your application if we are unable to proceed with your request for whatever reason. By applying for a FREE consultancy, you agree to these Terms & Conditions.
When a customer provides a testimonial, the customer agrees for the testimonial to be used on the website and for other promotional purposes, such as print on leaflets, Google reviews, and any other advertising purposes.
A minimum of 24 hours notice of cancellation is required. Notification for instance, in person, via email, mobile phone ‘text message’ or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.
Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway.
All work will remain the property of Kollabbo until full and final payment has been received in full and funds cleared.
Limitation of Liability
Kollabbo including its suppliers or other third parties mentioned on the website, will not be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of the use of the work included.
All work that is signed off by a client is considered approved. Any amendments made after the work has been signed off will be open to charges at the rates agreed in writing. Kollabbo will not be held accountable for errors or misrepresentations following approval by the aforementioned.
The services featured on this website are available internationally. Additional costs for international clients may be charged. If such costs arise, they will be clearly stated before the job has begun. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Re-selling Our Services
Any company/partner/sole trader that re-sells our services agrees to the following terms and conditions:
- Kollabbo saves the right to change prices for all services without the prior agreement of the re-seller
- Kollabbo will not be held liable, if resellers lose money because of price fluctuations
- Kollabbo agrees to never approach our resellers customers under any circumstances
- Kollabbo reserves the right to reject re-selling any of the services available without having to justify the reasons for such rejections.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Colour proofing and matching
Kollabbo is not liable for colour matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not colour or density. Kollabbo will try its best to match the gradient density of each colour; Kollabbo is not liable for the final appearance of a colour.
Where to find information about controlling cookies:
- Internet Explorer cookies settings
- Chrome cookies settings
- Firefox cookies settings
- Safari cookies settings
- Opera cookies settings
On delivery of a website project Kollabbo will offer technical support relating to the website for a period of 2 weeks. This support will cover CMS training, functionality bugs, minor style sheet changes, and general hand holding. The support will not cover additional design or functionality requirements made by the client that fall outside the initial signed off site map. In addition, Kollabbo does not accept liability for email accounts or hosting issues hosted externally from Kollabbo .
Once the 2 week period has expired, additional work pertaining to the website will be charged at the hourly rate or at a pre-quoted project fee by Kollabbo.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites.
You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Kollabbo will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
This Company’s logo as well as other features and intellectual property on the website are owned by Kollabbo and cannot be reproduced.
To contact Kollabbo send an email to hello@Kollabbo.com or via Contact us page.
Registered address: Gemma House, 39 Lilestone Street, Marylebone, London, NW8 8SS.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of England and Wales govern these terms and conditions. By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.
Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. You accessing this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© Kollabbo 2019. All Rights Reserved